Welcome to Holiday Cottages in Northumberland & Northumbria
Here at Cottages in Northumberland, we aim to deliver the best possible service to both visitors to the region and to holiday cottage owners. We own a number of properties in the region, and have been successfully managing many others on behalf of their owners for the last six years. The key to our success is the passion that our staff have for Northumberland, and their intimate knowledge of the region (although we are still discovering new places to visit!), which enables all visitors to get the most out of their holiday.
The Team
Rick McCordall – Managing Director
The team is managed by Rick, who has worked in tourism marketing for over ten years and continues to invest in holiday cottages in Northumberland. ‘I think Northumberland provides an excellent location for a UK holiday or short break. The county offers something for absolutely everybody, whether you’re sporty, active, interested in history, wildlife, gardens or simply want a lazy peaceful holiday. I once heard a guest say that Northumberland has somehow managed to retain its character, history and unspoiled beauty which is rare in the UK. I think this is right as the county seems to provide an endless supply of interesting places to visit’. Email rick@cottagesinnorthumberland.co.uk
Angela Mazingham - Sales Manager
Angela is responsible for developing our cottage portfolio in locations in and around Northumberland and works closely with our cottage owners to ensure we offer our guests the best possible holiday experience. Angela can also advise anyone who is looking to buy a holiday property on suitable locations, potential rental income and advice on how to best prepare the property for letting. ‘We have lots of lovely holiday cottages to offer in some great locations and the feedback we receive from guests is fantastic. We get a lot of guests coming back to stay with us year after year which is a great testament to the levels of service we provide and the variety and quality of properties we are able to offer.’ Email: angela@cottagesinnorthumberland.co.uk Tel: 0191 231 3020
Amanda Lambert - Marketing Coordinator
Amanda looks after the marketing of our cottages and ensures that our website is updated with details of all new properties. She keeps a keen eye on what’s happening in the Northumberland area so that she can let our guests know, through our website, what’s on in the Northumberland area; ensuring there is something of interest for everyone during their holiday. She also works with some of Northumberland’s local tourist attractions to secure some great discounts for anyone who stays with us. We are also on Facebook and Twitter and have our own blog, which Amanda keeps up to date with interesting stories, reviews and pictures of attractions in and around Northumberland. Regular emails are sent out to our database, ensuring that we keep all our customers informed of any late deals or special offers. Email: amanda@cottagesinnorthumberland.co.uk Tel: 0191 231 3020.
Gail Lucas- Sales and Marketing Coordinator
Gail concentrates on helping our customers with their enquiries and bookings and can offer excellent advice to help our guests find the right location and property that is right for them. ‘Northumberland is such a great place to come and stay. Whether you choose to stay in a coastal, country or city location you are never far from a great selection of attractions and stunning scenery. It’s always very satisfying to receive positive feedback from our guests and to hear about what they did during their holiday’. We believe that Northumberland is special and once you’ve visited the area, you will want to come back. We look forward to welcoming you to Northumberland ’.Email gail@cottagesinnorthumberland.co.uk Tel: 0191 231 3020.
Siobhaun McCartney- Sales and Marketing CoordinatorSiobhaun comes from a successful sales environment and, like the rest of our team, holds providing excellent customer service very close to her heart. With her easy approach and fun sense of humour, Siobhaun will help you with your enquiries and your booking. She is great at offering advice on which of our cottages might best suit your needs and budget and will be happy to help you find the perfect holiday cottage for you and your family. Email: siobhaun@cottagesinnorthumberland.co.uk Tel: 0191 231 3020.
Nadine Hollingsworth - Finance and Accounts
Nadine manages the payments and accounts. Payments can easily be made online, the system is quick and efficient and we are here to help ensure that your booking from start to finish is a smooth transaction" Nadine also works closely with our cottage owners to ensure they receive their income on time each month and deals with any queries they may have. Email: Nadine@cottagesinnorthumberland.co.uk Tel: 0191 231 3020.
Customer Service Team
We work alongside a team of dedicated cleaners who understand how important it is for the cottage to be immaculately clean for your arrival.
We have local based caretaker’s who can assist you with any information or assistance you may require on holiday and is on call during out of office hours.
In addition, we work with local plumbers, electricians and joiners etc. who are all on stand-by to ensure you have a relaxing and enjoyable holiday.
For more information about our services for holiday cottage owners, please read our Holiday Cottage Owners Service.
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